Retail Store Operations Manager

2 days ago


Madison, Wisconsin, United States Chico's FAS Full time

**Job Overview:**

We are seeking a highly skilled and experienced retail store operations manager to join our team at Chico's FAS. As an Assistant Retail Store Director, you will be responsible for supporting the Store Manager in promoting a customer-focused sales culture and ensuring great customer experience and maximum profitability.

About the Role:

The ideal candidate will have 2+ years of retail management experience and excellent communication, verbal, and written skills. They will be able to learn or adapt to technology provided by the company and have proven excellent customer service skills with statistical track records in all areas of sales and leadership.

Main Responsibilities:

  • Analyzing sales reports and KPIs to determine business needs and executing in-store business and sales strategies in partnership with the Store Manager.
  • Establishing and communicating clear expectations, holding store teams accountable for achieving brand, performance, and behavior standards.
  • Controlling payroll and supply budgets, performing basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
  • Ensuring compliance with all applicable laws, loss prevention policies, operating procedures, and controls; conducting associate training to reinforce proper controls.
  • Administering operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
  • Ensuring visual presentation, organization, and facility maintenance are representative of the Brand.

Requirements:

  • High School diploma or equivalent required.
  • 2+ years of retail management experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication, verbal, and written skills.
  • Able to learn or adapt to technology provided by the company.
  • Proven excellent customer service skills with statistical track records in all areas of sales and leadership.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.

Salary:** $55,000 - $65,000 per year.

Benefits:**

  • Chico's FAS is an equal opportunity employer and offers a competitive benefits package.

Other Information:

This position may be found in multiple brands. Some duties may vary from brand to brand.


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