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Service Operations Manager

2 months ago

Pasadena, California, United States Agnes Restaurant and Cheesery Full time

Job Summary:

We are seeking a highly skilled Service Manager to join our team at Agnes Restaurant and Cheesery. As a key member of our management team, you will play a crucial role in driving revenue, maintaining operational efficiency, and ensuring exceptional guest experiences.

Key Responsibilities:

Financial Management:

  • Develop and implement strategies to meet revenue targets through effective management of our reservation platform.
  • Monitor and manage labor costs, ensuring FOH labor departments adhere to budgetary goals.

Labour Management:

  • Oversee employee timekeeping and corrections for payroll processing.
  • Manage tip pool calculations, daily reconciliations, and cash handling.
  • Verify cash tips and POS reports, prepare cash for bank deposits.

Beverage Management:

  • Achieve revenue targets for all beverage categories.
  • Analyze weekly beverage mix to develop sales strategies and provide recommendations on purchasing and pricing.
  • Maintain targeted COGs for the beverage program.
  • Ensure accurate coding of invoices and submit to accounting.

About Us:

Agnes Restaurant and Cheesery is a renowned dining establishment committed to providing exceptional service and culinary experiences. If you are a motivated and experienced professional looking to join a dynamic team, we encourage you to apply for this exciting opportunity.