Customer Service Representative

1 week ago


Hammond, Louisiana, United States Off The Hook Restaurants Full time
Job Summary

We are seeking a Customer Service Representative to join our team at Off The Hook Restaurants. As a key member of our front of house staff, you will be responsible for delivering exceptional customer experiences and ensuring seamless checkout processes.

About Us

Off The Hook is the premier destination for authentic Cajun cuisine in Hammond, LA. Our quick-casual dining experience offers something for everyone, from bold flavors to family-friendly atmosphere.

Key Responsibilities
  • Provide top-notch customer service, resolving issues promptly and professionally.
  • Process transactions accurately and efficiently, handling cash and credit payments with precision.
  • Maintain a clean and organized cashier station, adhering to health and safety standards.
Requirements for Success
  • 1 year of restaurant experience preferred, with excellent communication and teamwork skills.
  • Able to work varied shifts, including evenings, weekends, and occasional travel for training and events.
  • Must complete all required Off The Hook training programs and maintain a valid driver's license.
Benefits
  • $12-$15 per hour salary range, depending on experience.
  • Weekly pay, employee discount, and access to 401(k) matching program.
  • Dental insurance, flexible schedule, and paid time off available.


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