Customer Service Representative

1 week ago


Hammond, Louisiana, United States Regional Federal Credit Union Full time
Regional Federal Credit Union: A Leader in Banking Services

We are a top provider of banking products and financial services serving Northwest Indiana, seeking a skilled Part-Time Teller to join our team.

About the Role
  • Serve members at the teller window by performing account transactions, maintaining accurate records, and developing strong relationships with customers.
  • Provide product information to members, highlighting how our services can help them achieve their financial goals.
  • Meet sales targets through full participation in our incentive program and other initiatives designed to drive business growth.

In this role, you will be responsible for:

  • Maintaining confidentiality and adhering to all security measures and policies outlined in our Personnel Policy.
  • Taking advantage of ongoing training provided by Regional Federal Credit Union to stay up-to-date on our products and services.
  • Ensuring accurate transaction details, maintaining a balanced teller drawer, and following established Cash Management and Funds Reconciliation procedures.
  • Promoting the credit union by providing quality service, maintaining a strong knowledge of our products and services, and effectively cross-selling to develop member relationships.
Benefits and Compensation

We offer a competitive compensation package, including:

  • A starting salary of $16.00 per hour.
  • Paid holidays, PTO (paid time off), 401K, and quarterly incentives (up to $700 quarterly).
Requirements

To be successful in this role, you will need:

  • Availability to work Monday through Friday, 7:45 a.m. to 6:15 p.m., and Saturdays, 8 a.m. to 12:15 pm, with schedules produced monthly.
  • Part-time work, 15-35 hours per week.
  • Previous experience in sales, cash handling, or financial banking.
  • Punctuality and a desire to meet set goals.
  • The ability to lift at least 15 pounds and stand for extended periods.

We are an equal employment opportunity employer and welcome applications from diverse candidates.



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