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Customer Service Representative

1 month ago

Baton Rouge, Louisiana, United States Gerry Lane Chevrolet Full time
About Gerry Lane Chevrolet

Gerry Lane Chevrolet, a family and community-oriented company, has been in the automobile industry for over 50 years. As we continue to expand our business, we are seeking a highly skilled and motivated Receptionist to join our team.

Job Summary

We are looking for a Receptionist to provide exceptional customer service and support to our customers and internal teams. The ideal candidate will have excellent communication and interpersonal skills, a positive attitude, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Answer group phones and greet customers in a professional and friendly manner
  • Direct customers to the correct department and notify the appropriate person that a customer is waiting
  • Work cooperatively with the sales and other internal teams to ensure seamless customer service
  • Communicate with callers and visitors in a clear and concise manner
  • Type memos, correspondence, reports, and other documents as needed
  • Assist in scheduling and confirming sales appointments
Requirements
  • Excellent communication and interpersonal skills
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment
  • Professional appearance and eagerness to improve on all aspects
  • Valid driver's license and clean driving record

Gerry Lane Chevrolet is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.