Licensed Behavioral Health Clinic Program Manager
1 week ago
San Diego Youth Services is seeking a highly skilled and dedicated Licensed Behavioral Health Clinic Program Manager to join our team. As a key member of our organization, you will be responsible for overseeing the provision of comprehensive quality trauma-informed Specialty Mental Health Services and managing the ICARE Clinic and Drop-in Center staff.
Key Responsibilities- Provide personnel management to include the hiring, training, supervision, agency goals, and evaluation of core staff, interns, and volunteers.
- Coordinate and maintain statistical systems for funding source, contract compliance, and agency goals accountability to support providing necessary timely reports and statistics/information to funding sources as required as well as agency fiscal department.
- Monitor program progress in achieving Statement of Work goals and objectives including and not limited to trauma-informed service delivery, productivity, and outcome measurements.
- In conjunction with the Quality Management Team (QM), ensure that all records meet the current San Diego County documentation standards, billing timelines, Utilization Management Process, and files are maintained.
- Participate in weekly Treatment Team, Clinical Supervision, and all mandated county training meetings and ensure that staff do the same.
- Must maintain good working knowledge of SDYS Policy and Procedure Manual and San Diego County's Outpatient Services Policy and Procedures Manuals and ensure that staff do the same.
- Assist in management of contract budget line items related to components that includes monitoring of expenses and processing of appropriate expenditure forms.
- Establish and maintain linkage relationships with agencies, organizations, civic, and community groups by participating in community collaboratives such as San Diego Homeless Youth Outreach, taskforce, advisory, or other meetings, to collaborate and/or provide trainings on CSEC and Human Trafficking.
- Respond to service-partners during a crisis or urgent matter, including those that occur outside of normal business operating hours, by implementing and following the on-call procedures whenever the rotation of on-call falls into the scope of responsibilities for the assigned period.
- Licensed as a Psychologist, LMFT, LCSW, or LPCC by the state of California with a minimum of three years of job-related experience, including direct mental health service experience working with at-risk children and adolescents, and their families.
- Experience in counseling youth and families providing assessment, crisis intervention, and education required.
- Have an understanding and value the Youth and Family Partnership models.
- Training in or willing to be trained in MI, Seeking Safety, TF-CBT, and Family Systems Theory.
- Knowledge of case coordination and collaboration with multiple agencies and public entities a must. Familiarity with the Children, Youth, and Family Health System of Care and Full-Service Partnership requirements.
- Demonstrated leadership and problem-solving abilities, creativity, and public speaking preferred. Bilingual (Spanish) preferred.
- Familiarity with County Electronic Health Record (Cerner), Preferred.
- Must be willing to develop or possess working knowledge of trauma-informed care and dual diagnosis treatment; experience working in trauma-informed and dual diagnosis programs preferred. Must show a willingness to work flexible hours, including some evenings and weekends.
- Must have reliable vehicle, relevant auto insurance, a clean driving record, valid CA driver's license, and willing to drive vehicle for job-related tasks.
- Employment subject to clearances, which include fingerprinting, background checks, driving record, and drug testing.
- Adhere to and uphold the rigorous standards of SDYS as mandated by its mission, purpose, guiding principles, and standards of quality.
- Maintain confidentiality and privacy standards of service partner protected health information and other applicable information and material in accordance to agency and center policies, and applicable regulations and laws including HIPAA.
- Welcome and support SDYS volunteers and assist them in accomplishing their services whenever applicable.
- Effectively communicate with people from diverse backgrounds and experiences.
- Receive and give supportive feedback to foster equity and inclusion in working relationships.
- Recognize, nurture, and learn from strengths in co-workers.
- Maintain warm, welcoming, and safe work environments.
- Possess flexibility to accomplish job responsibilities in several work environments, whether it be from home, on the road, or in an office.
San Diego Youth Services is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Auxiliary aids and services are available upon request to individuals with disabilities. In compliance with the Immigration and Nationality Act as amended, all new employees must verify their eligibility to work in the United States.
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