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Restaurant Operations Leader

2 months ago

Sioux Falls, South Dakota, United States The Wendy's Company Full time

Position Overview

At Wendy's, we believe that quality is our hallmark. Just as we use fresh ingredients and never frozen beef in our recipes, we seek top-tier Crew Members who can deliver exceptional service. As a Restaurant Operations Leader, you will be at the forefront of our restaurant, guiding and nurturing team members to achieve success.

Your Responsibilities

  • Lead the restaurant team by fostering a culture of excellence and motivating staff to exceed customer expectations.
  • Oversee all operational and financial aspects of the restaurant.
  • Recruit, interview, and onboard new crew members while focusing on maximizing retention.
  • Implement company training programs to cultivate a friendly and efficient workforce.
  • Identify and develop talent for internal promotions to management roles.
  • Monitor and evaluate the performance of all restaurant personnel.
  • Enhance restaurant profitability by utilizing systems for food, labor, and cash management.
  • Serve as a role model for outstanding customer service.
  • Analyze customer feedback and collaborate with the team to enhance the dining experience.
  • Ensure compliance with food safety and sanitation standards.
  • Drive restaurant sales through excellent operations and community engagement.
  • Review financial statements and devise strategies for improvement.

What We Offer

  • Flexible scheduling options.
  • Direct deposit for your convenience.
  • Opportunities for growth and professional development.
  • Complimentary meals during shifts.
  • Employer-sponsored health benefits.
  • On-the-job training to enhance your skills.
  • Paths for career advancement.
  • Paid time off to recharge.
  • Shoe credits to support your work needs.
  • Annual performance reviews for potential wage increases.

What We Expect From You

  • A minimum of one year of experience in restaurant management at the General Manager level.
  • Ability to pass a criminal background check and drug screening.
  • Willingness to work 48-50 hours per week, including weekends, evenings, and holidays.
  • Capability to stand for extended periods.
  • Self-motivated with a passion for thriving in a fast-paced environment.
  • Ability to inspire and motivate others.

This opportunity is with one of our franchisees, who independently manage their own compensation, benefits, and career programs.