Client Service Associate Account Manager
4 weeks ago
Covala Group is a leading administrator of disability insurance benefits for corporate clients. Our team of experts provides personalized support to executives and their families, ensuring seamless administration of their benefits.
Job SummaryWe are seeking a highly motivated and detail-oriented Client Service Associate Account Manager to join our team. In this role, you will be responsible for managing relationships with corporate clients, overseeing internal operations, and participating in company-wide projects.
Key Responsibilities- Interact daily with Benefits and/or Human Resource contacts at large corporate clients and top law firms to provide administration and client service support for their individual disability insurance benefits
- Coordinate annual enrollment and communication campaigns to executives of our corporate clients
- Analyze census data from our corporate clients and determine eligible executive populations for enrollment campaigns
- Handle inquiries from eligible executives about the disability insurance being offered through our enrollments
- Team with our IT Group to develop reports for our corporate clients
- Excellent verbal and written communication skills
- Attention to detail
- A high level of accountability and ownership of work
- Ability to work on a fast-paced team with specific deadlines
- Resourcefulness and ability to consult others to get a job done
- Strong ability to prioritize tasks and manage time
- A team-oriented, friendly collaborative attitude
- Fluency with Microsoft Office Suite with at least strong basic excel skills
NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
About NFPNFP is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers, helping companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.
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Client Service Associate Account Manager
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New York, New York, United States NFP Full timeAbout NFP and Covala GroupNFP and Covala Group are a leading provider of disability insurance benefits and a subsidiary of NFP, an Aon company. We are a team of dedicated professionals who are passionate about delivering exceptional customer service and innovative solutions to our clients.Job SummaryWe are seeking a highly motivated and detail-oriented...
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