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Technical Support Specialist

2 months ago

Troy, Michigan, United States Creative Financial Staffing Full time

Technical Customer Service Representative

**About the Role**

We are seeking a skilled Technical Customer Service Representative to join our team. As a Technical Customer Service Representative, you will be responsible for providing product information and technical support to customers, processing customer orders, payments, and returns, and escalating issues to the appropriate team members.

**Responsibilities**

* Provide product information and technical support to customers
* Process customer orders, payments, and returns
* Escalate issues to the appropriate team members

**Preferred Qualifications**

* 2+ years' experience in customer service
* Experience in HVAC or Tech industries

**What We Offer**

* Wear t-shirts and shorts to work every day
* Free lunches every Monday, Wednesday, and Friday
* Free beverages all day every day
* On-site gym
* Team atmosphere
* Great benefits

**Why Work with Us**

We are a growing, innovative company that values our employees and offers a fun and supportive work environment. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply.