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Sales Growth Manager

2 months ago

Clearwater, United States TD SYNNEX Full time
About the Role

The Business Development Representative Level I is responsible for maintaining customer relationships, driving vendor initiatives, supporting partner enablement activities, and managing vendor pipelines. You will work to become a subject matter expert (SME) on products and programs for the sales organization. You will routinely develop and maintain strong customer relationships while identifying and closing new business.

Key Responsibilities
  • Maintain and Build Customer Relationships
    • Ensure customer satisfaction and address any concerns or issues.
    • Provide excellent customer service and support, serving as a primary point of contact for customer inquiries.
  • Drive Vendor Initiatives
    • Support partner enablement activities and work closely with internal teams to achieve vendor-specific key performance indicators (KPIs) and targets.
    • Develop in-depth knowledge of vendor products, programs, and industry trends.
  • Manage Vendor Pipelines
    • Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle.
    • Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities.
  • Build Customer Relationships
    • Actively participate in the sales team customer account planning and review process.
    • May attend industry-specific business training from vendors.
Requirements
  • Education and Experience
    • 0-1 years of relevant experience, with an associate's degree in business, marketing, or related fields preferred; high school diploma required.
  • Skills and Abilities
    • Proficient in customer relationship management, negotiation, and office skills.
    • Basic understanding of sales processes, procedures, and terminology.
    • Excellent verbal and written communication skills in English and local languages, including formal presentations.
    • Demonstrated ability to collaborate effectively with diverse individuals.
    • Strong organizational skills and efficient time management.
    • Adaptability to change and ability to perform under pressure.
    • Upholds social, ethical, and organizational standards with a commitment to confidentiality.
    • Skilled multitasker with strong relationship-building and empathy.
    • Comfortable with prolonged phone use and extended periods of immobility, standing, or walking.
    • Quick learner with proficiency in new systems and technology.
    • Willingness to work non-standard hours or overtime occasionally.
    • Able to work in a professional office and remote environment.
Working Conditions
  • Hybrid
  • Up to 30% travel
What's In It For You?
  • Elective Benefits
    • Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career
    • Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being
    • Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion
    • It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization
    • Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community
    • Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.