Help Desk Support Service Specialist

4 weeks ago


Herndon, Virginia, United States ProSidian Consulting, LLC Full time

h3JobOverview/h3pProSidianConsulting,LLCisseekingaskilledHelpDeskSupportServiceSpecialisttojoinourteam.AsaHelpDeskSupportServiceSpecialist,youwillprovidetechnicalsupportandassistancetoclientsintheGovernmentsector,ensuringseamlessITservicesandresolvingissuesefficiently./ph3Responsibilities/h3ulliProvideHelpDeskSupportServiceSpecialistservicestoclientsintheGovernmentsector./liliAssistinimplementingITstrategiesandsystemupdates./liliConfigureandmaintainhelpdeskinfrastructuretoensureconsistentsystemperformance./liliDeliverITsupportatanationallevel,providingsolutionsacrossmultiplelocations./liliMaintainnetworkavailabilityandprovidebackupsupportforseniorteammembers./li/ulh3Requirements/h3ulliBachelor'sdegreeincomputerscienceorrelatedfieldwith3+yearsofexperienceinsupportroles./liliExperienceinsupportingLAN/WANsystemsandtelecommunicationtroubleshooting./liliExperienceinhelpdeskmanagement,preferablyinagovernmentservicesrole./liliIntermediate-levelexperienceinserveranddatabasemanagement./li/ulh3Benefits/h3pAsaHelpDeskSupportServiceSpecialistatProSidianConsulting,LLC,youwillenjoyacomprehensivebenefitspackage,includingcompetitivecompensation,grouphealthinsurance,401(k)retirementsavingsplancontributions,andpaidtimeoff.Youwillalsohavetheopportunitytoworkwithadynamicteam,collaboratewithclients,andcontributetothoughtleadershipintheindustry./p



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