Business Support Associate

3 weeks ago


Chantilly, Virginia, United States Heartland Dental Full time
Business Support Associate

Estimated Salary: $45,000 - $55,000 per year.

About the Company:

Heartland Dental is the largest Dental Support Organization, providing exceptional service to over 2300 supported doctors in 38 states and over 1400 supported offices. Our mission is to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve.

About the Role:

As a Business Support Associate at Heartland Dental, you will work in an environment that encourages learning, team cohesion, and puts patients first. You will be surrounded by camaraderie and partnership, where patients come first, and continuous learning is encouraged.

Key Responsibilities:

  • Greet and welcome patients to create a great first impression
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
What You'll Gain:

As a Business Support Associate at Heartland Dental, you will gain valuable experience in a fast-paced and customer-centric environment. You will also have access to competitive benefits, including health insurance, retirement savings plans, and paid time off.



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