Student Coordinator, Air University

5 days ago


Montgomery, Alabama, United States Performance Excellence Partners, LLC (PEP) Full time
Job DescriptionPerformance Excellence Partners, LLC (PEP) is seeking a highly skilled Student Coordinator to support the mission of U.S. Air Force, Air University at Maxwell Air Force Base, Gunter Annex. As a key member of the team, you will provide administration and student management support to the Commanders' Professional Development School at the Eaker Center for their Leader Development Course for Squadron Command. This is a world-class, transformational educational experience for officers, enlisted, and civilians selected to assume squadron command positions. Your primary responsibilities will include managing all aspects of student logistics, creating a positive learning experience, and serving as the face of the support staff to students enrolling in the Course. You will also setup and host lunches, assist students, distinguished visitors, and instructors, and provide exceptional customer service. To succeed in this role, you will need to have excellent people skills, a willingness to serve, and the ability to make the experience exceptional.

Key Responsibilities:
  • Build classes, allocate quotas, register, and graduate students in the AU registration system, course, and the learning content/management system as needed.
  • Serve as course support function to track academic progress and validate program completion.
  • Coordinate with MAJCOM training requirement managers on student requirements.
  • Update AU systems and SharePoint sites with course changes and student reporting instructions.
  • Conduct primary regular interaction with students regarding course enrollment, school welcome, lodging, transportation, and other information.
  • Coordinate local student lodging and transportation requirements as needed.
  • Provide monthly statistics covering enrollments, drops, and graduations to the course directors.
  • Graduate the students by processing their names for insertion in military and civilian personnel data system and AU systems.
  • Collect, record, and provide a brief summary gathered by student feedback forms.
  • Provide weekly status reports and attend faculty development meetings/trainings.
  • Assist instructors and Eaker Center faculty where needed during class execution.
  • Coordinate on DV lodging and transportation requirements as needed.
  • Establish contact with off-site venues for off-site activities (e.g., eateries in specified areas and the Tuskegee Air museum).
  • Attend planning sessions to determine training requirements.
Requirements:
  • At least two years of professional experience in student management/coordinator and/or training administration.
  • U.S. Citizenship.
  • A solid understanding of military culture and structure (e.g., previous military service, and/or experience working with the military as a civilian or engaging with military programs).
  • Working knowledge of Microsoft Office and Adobe products.
  • Ability to be detail-oriented, a motivated self-starter, and able to work both independently and as part of a team.
  • Exceptional organizational and multi-tasking skills.
  • Excellent communication (written and oral), customer service, problem-solving, and organizational skills.
  • Ability to work onsite at Maxwell AFB-Gunter Annex, Monday - Friday during core business hours and occasional remote work as needed.

Why work for PEP?
Performance Excellence Partners, LLC (PEP) is an award-winning woman-owned small business with a 25-year history of successfully executing complex Federal government prime contracts for a variety of agencies. We are a growing, solution-oriented, management consulting firm led by a creative visionary and a caring, hands-on leadership team. Since its inception, PEP has been a proponent of employee-focused workplace practices, retaining a diverse workforce, fostering a supportive and dynamic corporate culture, and ensuring an inclusive and flexible work environment. Employees feel invested in the company's success. We offer competitive salaries, a comprehensive benefits package, and a culture that is built on the following shared core values:
  • Applying uncommon integrity: we consistently operate truthfully and honestly, putting the needs of our clients and the project first.
  • Seeking inspired solutions: we are constantly expanding our knowledge and looking for new and innovative ways to solve problems and provide services to help clients and service recipients succeed.
  • Creating lasting impact: we are focused on solutions that will make a difference, now and long-term.
  • Attracting and building enduring partnerships: we put the client, project, or partner first and communicate openly, honestly, and respectfully.
We hire, review, reward, recognize, and retain our co-workers based on these characteristics, so it's essential that you share these values to be part of our team.

In addition, we recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, citizenship, national origin, age, sex, gender, gender identity/expression, sexual orientation, marital status, disability, genetic information, veteran status, or any other legally protected basis, in accordance with applicable federal, state, or local law.
 
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