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Event Operations Supervisor

2 months ago

Columbus, Ohio, United States Specialty Restaurants Corporation: Jobs Full time

Are you an experienced leader with a flair for managing exceptional events? Specialty Restaurants Corporation is on the lookout for a skilled Event Operations Supervisor to guide our banquet and event staff. If you excel in a fast-paced, guest-centric atmosphere and possess a talent for ensuring every aspect of an event is executed to perfection, we invite you to explore this opportunity.

Company Overview:

At Specialty Restaurants Corporation, we pride ourselves on creating memorable dining experiences that blend culinary excellence with outstanding service. Our venues are designed to provide a unique ambiance, offering guests a chance to enjoy remarkable views and exquisite cuisine, all while feeling a sense of community and teamwork.

Compensation: $18 - $22 / hour

Comprehensive Benefits:

  • Competitive Salary
  • Annual Paid Sick Leave
  • Management Referral Incentives
  • Complimentary Employee Meals
  • Employee Assistance Programs for work-life balance
  • Paid Vacation starting at two weeks per year
  • Paid Bereavement Leave
  • Recognition Programs for exemplary employees
  • Full-time benefits including Health Plans, Life Insurance, Supplemental Benefits, and 401k with employer matching
  • Opportunities for career advancement
Position Overview:

As an Event Operations Supervisor, you will be pivotal in delivering outstanding dining experiences for guests attending various functions, such as weddings, corporate gatherings, and special celebrations. Your main role will involve leading a team of event staff to ensure high-quality service and guest satisfaction. You will play a key part in the success of our banquet operations by meticulously managing event details and striving for excellence in every interaction.

Key Responsibilities:
  1. Event Management: Supervise the execution of events from inception to completion, ensuring all elements are carefully planned and flawlessly delivered.
  2. Team Leadership: Inspire and direct a team of banquet personnel, including servers and bartenders, to provide exceptional service and create unforgettable experiences for our guests.
  3. Client Engagement: Communicate with clients and guests to understand their requirements, address any issues, and guarantee their satisfaction throughout the event.
  4. Issue Resolution: Proactively identify and resolve challenges that may arise during events, ensuring a seamless and enjoyable experience for all attendees.
  5. Staff Development: Train and mentor banquet staff on service excellence, operational procedures, and customer engagement to uphold high standards.
  6. Effective Communication: Maintain clear communication with the events team, kitchen staff, and other departments to ensure coordinated efforts.
Qualifications:
  • Prior experience as an Event Operations Supervisor or in a similar capacity within a high-volume event setting.
  • Strong leadership and organizational capabilities.
  • Excellent verbal and written communication skills.
  • Ability to thrive under pressure and manage multiple priorities.
  • Knowledge of event operations and planning.
Physical Requirements:
  • Medium physical demands, including lifting weights between 10-45 pounds.
  • Ability to stand and walk for extended periods during shifts.
Disclaimer: This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities, duties, and skills required. Specialty Restaurants Corporation is an Equal Opportunity Employer and values diversity in the workplace.