Field Operations Supervisor

2 days ago

Columbus, Ohio, United States United Site Services Full time
About United Site Services

United Site Services is a leading provider of comprehensive site services, dedicated to building long-term partnerships with our customers to ensure their project and event success.

Our expertise in site services, combined with our commitment to excellence in process management and corporate responsibility, sets us apart from the competition. We take pride in our ability to deliver exceptional results, driven by our diverse team of field technicians, customer care representatives, sales professionals, and functional experts.

Each member of our team plays a vital role in delivering a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Job Summary

The Field Ops Supervisor is a key member of our operations team, responsible for supervising yard and transportation operations. This role requires a strong leader who can manage and coordinate all activities for the yard, supervise technicians, and work closely with other departments to ensure excellent communication and customer service.

Key Responsibilities
  • Manage and coordinate all activities for the yard, including supervising technicians and ensuring efficient operations
  • Work with the Operations Coordinator and Routers to coordinate routes, pick-ups, and deliveries to optimize routing efficiencies
  • Analyze and report on operational activities, including routing efficiency, labor and overtime, fuel, and quality of customer care
  • Work directly with other departments to resolve customer service and other issues
  • Maintain proper staffing levels to meet and exceed customer and branch needs
  • Assist the Operations Manager with coordinating logistics for special events and works
  • Review and approve paperwork from drivers, including manifests, P&D tickets, route sheets, and DVIRs
  • Responsible for fleet DOT administration, including log books and record maintenance
  • Responsible for the administration of the Company's safety program for the driver function
  • Responsible for employee development and conducting periodic performance reviews
Requirements
  • Minimum 2 years of experience in a related field and/or training
  • Minimum of 2 years of proven leadership experience leading a diverse team to accomplish results
  • Customer service and team building skills
  • Organization, communication, and decision-making skills
  • Valid driver's license
Benefits

United Site Services offers a comprehensive benefits package, including holiday and paid time off, medical, pharmacy, dental, vision, employer-paid short-term and long-term disability, employer-paid employee basic life and accidental death and dismemberment, voluntary employee life and accidental death and dismemberment, voluntary spousal life, voluntary dependent life, hospital indemnity, accident, and critical illness, commuter/transit account, healthcare flexible spending account, dependent care flexible spending account, health savings account, and 401(k) with employer match.

We are an equal opportunity employer and prohibit discrimination against any applicant or employee based on any legally-recognized basis, including race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship status, physical or mental disability, genetic information, veteran status, uniformed servicemember status, or any other status protected by federal, state, or local law.

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