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Sales Consultant
2 months ago
Company Overview
At
Dyer & Dyer Volvo, part of the Sonic Automotive family, we provide the resources and support necessary for your professional growth and development.
Our extensive network of over 100 dealerships prioritizes more than just inventory movement; we are dedicated to your success and future.
Explore a fulfilling career with Sonic Automotive, Inc.Position Overview
Key Responsibilities:
- Address internet inquiries with professionalism, accuracy, and courtesy.
- Timely and precise entry of all customer inquiry data into the CRM system.
- Schedule sales appointments effectively.
- Conduct phone surveys to gauge customer preferences and satisfaction.
- Utilize lead management tools efficiently.
- Compile necessary reports, forms, and documentation punctually.
- Perform additional job-related tasks as assigned.
- Maintain ethical standards, ensuring the highest level of customer satisfaction and honesty in all customer interactions.
Qualifications:
- Successful performance of essential duties is required.
- The qualifications listed represent the necessary knowledge, skills, and abilities.
- Reasonable accommodations may be provided for individuals with disabilities to perform essential functions.
- All candidates must be authorized to work in the USA.
- Safety in performing duties and responsibilities is mandatory.
- Applicants must demonstrate the ability to pass pre-employment assessments, including background checks, MVR, drug tests, credit reports, and possess a valid driver’s license.
Additional Insights:
The Sales Consultant is tasked with generating sales appointments with customers who reach out to the dealership online for new and/or pre-owned vehicles.
This role is crucial in delivering an exceptional customer experience by responding to inquiries promptly, professionally, accurately, and courteously.
This accountable position leverages lead management tools, CRM software, and online resources to manage inquiry flow, update customer records, and monitor customer interest closely.
The Sales Consultant will receive training to understand all products and services offered, gaining knowledge of inventory, financing options, and incentive programs.
We provide a substantial advertising budget, user-friendly systems, and a positive work environment.