Customer Service Representative

3 days ago


Middletown, Rhode Island, United States Navy Exchange Full time
About the Role

Navy Exchange is seeking a skilled Customer Service Representative to join our team. As a valued member of our sales team, you will be responsible for providing exceptional customer service, promoting products, and contributing to a positive store environment.

Key Responsibilities
  • Customer Service: Engage with customers, understand their needs, and provide solutions that meet their expectations.
  • Sales Promotion: Develop strong product knowledge and effectively communicate its benefits to customers.
  • Store Maintenance: Maintain a clean and organized store environment, ensuring a positive shopping experience for customers.
Requirements
  • Product Knowledge: Familiarize yourself with Navy Exchange's products and services.
  • Communication Skills: Develop strong interpersonal and communication skills to effectively interact with customers, peers, and management.
  • MATHEMATICAL SKILLS: Basic math functions such as addition, subtraction, multiplication, and division are essential for this role.
Working Conditions

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments.



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