Banking Services Associate

6 days ago


Middletown, Rhode Island, United States Bank of America Full time
About the Role

The Banking Services Associate will play a vital role in creating a positive and inclusive work environment for all employees. As a representative of Bank of America, you will embody our values and commitment to diversity, equity, and inclusion.

In this role, you will engage clients in the lobby to educate and assist with conducting transactions through self-service resources. Your primary focus will be on accurately and efficiently processing cash transactions for clients as needed, and you will have deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connect them to solutions that meet their financial goals.

To succeed in this role, you must have excellent communication skills, a strong work ethic, and a passion for delivering exceptional client experiences. If you are a self-starter who thrives in a fast-paced environment and is committed to building long-term relationships with clients, we encourage you to apply.

Responsibilities:

  • Executing the bank's risk culture and striving for operational excellence
  • Building relationships with clients to meet their financial needs
  • Following established processes and guidelines in daily activities
  • Growing business knowledge and network by partnering with experts in small business, lending, and investments
  • Managing financial center traffic, appointments, and outbound calls effectively
  • Driving the client experience
  • Managing cash responsibilities

Education Requirements:

  • High School Diploma / GED / Secondary School or equivalent


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