Front Desk Staff Assistant

2 weeks ago


Anchorage, Alaska, United States Clarion Suites Anchorage Downtown Full time

Job Summary:

Clarion Suites Anchorage Downtown is seeking a highly skilled and customer-focused Front Desk Staff Assistant to join our team. As a Front Desk Staff Assistant, you will be responsible for providing exceptional guest service, handling reservations, and maintaining a clean and organized work environment.

Key Responsibilities:

  • Register guests and handle check-in/check-out procedures
  • Make and modify reservations, as well as handle hotel operator and concierge duties
  • Provide outstanding guest service and resolve any issues that may arise
  • Maintain accurate financial records and handle cash transactions
  • Work effectively with other departments to ensure seamless hotel operations

Requirements:

  • College coursework in a related field is helpful
  • Experience in a hotel or related field is preferred
  • Ability to work with financial information and data, as well as basic arithmetic functions
  • Strong communication and problem-solving skills
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays

What We Offer:

  • A competitive benefits package, including medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Employee assistance program
  • 401(k) retirement plan

About Us:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries. We are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.


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