Front Desk Representative
5 days ago
We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at the Marriott Anchorage Downtown Hotel.
Key Responsibilities:- Provide exceptional guest service and ensure a smooth check-in and check-out experience.
- Process guest requests and resolve any issues in a timely and professional manner.
- Manage front desk operations, including handling guest complaints and resolving issues.
- Collaborate with other departments to ensure seamless guest experience.
- Maintain accurate records and reports, including guest information and hotel operations.
- High school diploma or equivalent required.
- 2 years of customer service experience in a hotel or hospitality setting.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and multitask.
- Basic math skills and accuracy with handling cash and credit transactions.
- Competitive salary and benefits package.
- Opportunities for career growth and advancement.
- A dynamic and supportive work environment.
- Professional development and training opportunities.
Marriott Anchorage Downtown is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional guest experiences.
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