Global Accounts Manager
3 days ago
We are seeking a highly skilled and experienced Global Accounts Manager to lead our Global Accounts team. As a key member of our sales organization, you will be responsible for driving revenue growth and customer satisfaction through effective leadership and strategic planning.
Key Responsibilities:- Lead and coach the Global Accounts team to achieve sales targets and improve customer satisfaction
- Develop and implement sales strategies to drive revenue growth and expand our customer base
- Manage a team of high-performing sales professionals to ensure seamless customer journeys and exceptional customer service
- Provide regular reporting and forecasting to upper management
- Conduct regular coaching sessions with team members to drive positive change and retain top performers
- Establish and document processes to improve customer satisfaction, client retention, and revenue growth
- Collaborate with internal teams to implement new policies and procedures
- Develop and roll out sales business rules, practices, and policies to ensure consistency across the team
- Work with upper management to identify, organize, and execute training regimens for new hires and ongoing training
- Manage change, course correct, and respond to business problems
- Inspire, mentor, and grow members of the Global Accounts team
- 5+ years of experience in account management, sales management, or a related field
- Demonstrated experience in forecasting revenue and driving sales growth
- Proven track record as a thought leader and subject matter expert
- Experience using Salesforce.com and other sales-related tools
- Proven history of leading a sales team to overachieve quota in a fast-paced environment
- Excellent communication, organizational, and time management skills
- A professional with a high level of integrity and a strong work ethic
- Detail-oriented, organized, and expert in time management
- Experience selling recruitment advertising and/or familiarity with performance-based advertising products
- Knowledge of Google Suite and other productivity tools
- A fun and dynamic work environment that values work-life balance
- Opportunities for advancement and professional growth
- A competitive salary and bonus plan
- A comprehensive benefits package, including medical, financial, and other benefits
- A generous paid time off policy and open/flexible vacation policy
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