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Customer Service Ambassador

2 months ago


Fayetteville, North Carolina, United States David's Bridal Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at David's Bridal. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our clients.

Key Responsibilities
  • Provide personalized service to customers, responding to their needs and concerns in a timely and professional manner.
  • Process transactions accurately and efficiently, ensuring a smooth checkout experience for customers.
  • Support sales floor operations, including maintaining a clean and organized store environment, processing inventory, and assisting with visual merchandising.
  • Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
  • Participate in ongoing training and development to enhance skills and knowledge in customer service, sales, and retail operations.
Requirements
  • High school diploma or equivalent required; 1-2 years of retail experience preferred.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • Competitive hourly pay rate.
  • Team bonus and opportunities for advancement.
  • Generous team member discount.
  • Dayforce Wallet - get paid early.
  • 401K program and supplemental insurances.
  • Discounts for home and auto insurance, mobile, and pet insurance.
About David's Bridal

At David's Bridal, we are committed to creating a culture of diversity, equity, and inclusion. We believe in celebrating individuality and promoting a workplace where everyone feels valued and respected. Join our team and be part of a company that is dedicated to making dreams come true.