Customer Service Manager
4 days ago
Public Storage is seeking a Customer Service Manager to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our customers, ensuring a positive experience at our storage facilities.
Key Responsibilities- Provide exceptional customer service to customers, responding to their inquiries and resolving issues in a timely and professional manner.
- Assess customer storage needs and make recommendations for storage solutions.
- Conduct daily storage unit inspections to ensure inventory and availability.
- Audit cash drawers and make bank deposits.
- Remind and collect payments from customers as needed.
- Ability to work independently at multiple locations.
- Excellent communication and customer service skills.
- Ability to lift and move items weighing up to 35 pounds.
- Ability to walk and stand for long periods of time.
- A competitive hourly rate.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with company match.
- Flexible scheduling and opportunities for career growth.
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.
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