Customer Service Ambassador

4 days ago


Fayetteville, North Carolina, United States David's Bridal Full time
Customer Service Representative Job Description

At David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.

Key Responsibilities:
  • Provide personalized service to customers, addressing their needs and concerns in a friendly and professional manner.
  • Utilize our systems and processes to manage customer flow and deliver a seamless shopping experience.
  • Maintain a high level of product knowledge and be able to communicate this effectively to customers.
  • Work collaboratively with the team to achieve sales and customer satisfaction goals.
  • Assist with visual merchandising and sales promotions to drive business results.
Requirements:
  • High school diploma or equivalent required; 1-2 years of retail experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic computer skills and familiarity with retail systems.
Benefits:
  • Competitive hourly pay rates and team bonus opportunities.
  • Generous team member discount program.
  • Dayforce Wallet - get paid early.
  • 401K program and supplemental insurances.
  • Discounts for home and auto insurance, mobile plans, and more.

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and have a strong work ethic, we'd love to hear from you.



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