Customer Service Representative

1 week ago


Fayetteville, North Carolina, United States Colony Bank Full time
Job Title: Customer Service Representative

Job Summary:
Colony Bank is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling a variety of transactions, and developing new customer relationships.

Key Responsibilities:
Handle customer inquiries and resolve issues in a timely and professional manner
Process transactions, including deposits, withdrawals, and transfers
Develop and maintain relationships with existing and new customers
Cross-sell bank services and products to customers
Maintain accurate records of customer transactions and interactions

Requirements:
High school diploma or equivalent required
Previous teller experience required
Previous banking experience preferred
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and meet deadlines
Basic math skills and accuracy with handling cash and transactions

What We Offer:
Competitive salary and benefits package
Opportunities for career growth and advancement
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance

How to Apply:
Interested candidates should submit their resume and cover letter to [insert contact information]. We look forward to hearing from you

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