Customer Service Ambassador

1 week ago


Hendersonville, Tennessee, United States Marshall Brown - State Farm Agent Full time
Join a dynamic team at Marshall Brown - State Farm Agent, where you'll play a vital role in delivering exceptional client experiences. As a Customer Relations Representative, you'll be the face of our agency, building strong relationships with customers and helping them navigate the complexities of insurance and financial services. Your attention to detail, excellent communication skills, and passion for helping others will make you a valuable asset to our team. We're looking for a driven and empathetic individual who can thrive in a fast-paced environment and provide top-notch service to our clients. If you're a team player with a customer-centric approach, we want to hear from you

**Responsibilities:**

* Manage customer inquiries and resolve issues in a timely and professional manner
* Maintain accurate and up-to-date client records
* Collaborate with other departments to ensure seamless customer experiences
* Develop and implement customer retention strategies to drive growth and loyalty

**Qualifications:**

* Strong communication and problem-solving skills
* Experience in customer service or a related field
* Ability to work in a high-stress environment and maintain a calm demeanor

**What We Offer:**

* Competitive salary: $40,000 - $60,000 per year
* Opportunities for advancement and professional growth
* Collaborative and dynamic work environment
* Comprehensive training and development programs

We're proud to be part of the State Farm network, helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. If you're passionate about delivering exceptional customer service and building strong relationships, we encourage you to apply for this exciting opportunity.

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