Healthcare Customer Service Associate

4 weeks ago


Mequon, Wisconsin, United States Advocate Aurora Health Full time

Key Responsibilities:
Welcomes patients and visitors, addressing their inquiries and providing essential information. Manages incoming calls, filters communications, and records messages. Processes patient registrations, gathers personal and insurance details, and confirms insurance eligibility.

Essential Skills:
- Strong communication abilities
- Proficient in handling patient information
- Knowledge of insurance verification processes

Work Environment:
This role is integral to the healthcare setting, contributing to a supportive atmosphere for patients and their families.

Join our team at Advocate Aurora Health,
where your contributions make a difference in patient care and service.

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