Customer Service Representative

2 days ago


Mequon, Wisconsin, United States Enovis Full time
Job Title: Customer Service Representative

At Enovis, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible support.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process returns, exchanges, and repairs, ensuring seamless customer experiences.
  • Update databases and maintain accurate records of customer interactions.
  • Collaborate with internal teams to resolve complex customer issues.
  • Provide product information and recommendations to customers.
Requirements:
  • 2-4 years of experience in customer-facing roles.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong knowledge of customer service principles and practices.
What We Offer:
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan and income protection programs.
  • Discounted insurance rates and access to legal services.
  • A dynamic and supportive work environment.

Enovis is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.



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