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Retail Department Coordinator

2 months ago

Apex, North Carolina, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Department Coordinator. As a key member of our store team, you will be responsible for promoting an exceptional customer experience and leading a team of Associates to achieve this goal.

Key Responsibilities
  • Lead by example, demonstrating outstanding customer service and promoting a positive internal and external customer experience
  • Oversee a team of Associates, ensuring prompt and courteous customer service, and promoting loyalty programs
  • Train and mentor Associates on front-end principles, personalizing the customer experience, and promoting credit and loyalty programs
  • Assign registers, support POS coverage needs, and coordinate breaks for all Associates
  • Address customer concerns and issues promptly, ensuring a positive customer experience
  • Communicate effectively with management and Associates, setting and addressing priorities, and providing progress updates
Requirements
  • Available to work a flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques and ability to multitask
  • Excellent communication and organizational skills, with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
What We Offer

We offer a competitive starting pay range of $13.00 to $13.50 per hour, as well as a range of benefits, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.