Park Operations Manager

4 weeks ago


Apex, North Carolina, United States Sky Zone Full time

Park Operations Manager

At Sky Zone, we're seeking a highly skilled Park Operations Manager to join our team. As a key member of our leadership team, you will be responsible for assisting the General Manager in overseeing the day-to-day operations of our park.

Key Responsibilities:

  • Assist the General Manager in managing Team Member performance through accountability, recognition, and rewards.
  • Coordinate with the General Manager to effectively schedule the team according to park needs.
  • Provide memorable moments for our customers by taking initiative, being responsive, and engaging in their experience.
  • Manage the membership experience and Member community through assisting in the organization of Member VIP events and touchpoints throughout the in-park experience.
  • Partner with the General Manager to deliver Park maintenance reports, work orders, and cleanliness processes to ensure a healthy and safe park environment.

Requirements:

  • 18 years of age or older and completed high school diploma or equivalent education.
  • A minimum of 1 year of supervisory or management experience.
  • A minimum of 2 years of experience in recreation, fitness, retail, restaurant, hospitality, or a related high-volume customer service field.
  • Possesses basic proficiency in technology such as MS Office Suite, Teams, and point of sale (POS) systems.

We celebrate diversity and are committed to creating an inclusive environment for all team members.



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