Case Management Assistant LBSW or LPN

2 weeks ago

Topeka, Kansas, United States AdventHealth Full time
Job Title: Case Management Assistant

Join AdventHealth as a Case Management Assistant and be part of a team that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit.

About the Role:

We are seeking a highly organized and detail-oriented individual to support our Case Management team in the completion of discharge planning responsibilities. As a Case Management Assistant, you will provide support to MSW Social Workers and Case Managers in ordering DME, arranging transportation, and coordinating with nursing units.

Responsibilities:
  • Attend in-service programs of continuing education as appropriate for job performance.
  • Be flexible in accepting job assignments displaying good prioritization skills and prioritize and organize time and functions within standards.
  • Respond to resource requests for case management assistance from physician offices and other community agencies and/or individuals.
  • Arrange transportation for patient discharges.
  • Order Durable Medical Equipment as indicated.
  • Transmit medical record information to nursing homes, rehab facilities, LTAC, home health agencies and hospice organizations for purposes of patient placement and discharge.
  • Contact various community agencies to obtain available resource information for use by the case manager and/or social worker.
  • Communicate with nursing units on status and timing of patient discharges and facilitate completion of patient discharge information as indicated.
  • Meets with the patient and family as needed in order to carry out assigned task.
  • Assists in ordering of department supplies and in providing phone coverage as assigned.
  • Assist patients with making follow up physician, treatment appointments as assigned.
  • Deliver the CMS 2nd Important Message letter and process according to policy.
  • Acquire/track face to face forms.
  • Perform follow up phone calls to patients as assigned.
  • Documents in the patient's medical record timely and per regulatory requirements.
  • Cross-trains with the Intake Planner to provide assistance and coverage when necessary.
  • Attend and participate constructively in department staff meeting.
  • Forwards to appropriate staff member, requests for clinical reviews left on department voice mail.
  • Participate in department PI activities, including preparation of various reports out of existing programs.
  • Assists with data collection and reporting as assigned.
  • Works collaboratively with staff to move patient efficiently through hospital continuum of care.
  • Assists in tracking and documentation of avoidable days.
  • Identifies cases with exceptional discharge delays and collaborates with case manager and Manager/Administrative Director for solution and direction.
  • Provides conscientious commitment to assigned work, work schedule, honesty, teamwork, assisting others to bring about positive outcomes.
  • Recognizes and manages risks, resolves issues and problems as soon as they arise, reports and documents adverse events and reportable conditions.
  • Verbally and behaviorally supports Shawnee Mission Health's mission and values. Develop a helpful attitude and purpose towards customers,
  • Demonstrate proficiency in use of the electronic medical record and programs specific to the CMA role.
  • Rotate weekend and holiday on-site coverage as assigned.
  • Demonstrates and conveys a favorable image of the
About AdventHealth:

At AdventHealth, we believe in the wholeness of each person, and serve to uplift others in body, mind and spirit. We are a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ.

What We Offer:
  • Vision, Medical & Dental Benefits from Day One
  • Student Loan Repayment Program
  • Received Magnet recognition from the American Nurses Credentialing Center in January 2019

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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