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Operations Leader

2 months ago

Jupiter, Florida, United States Dunkin' Full time
Become a Shift Leader at Dunkin'

Role Overview: As a Shift Leader, you will play a pivotal role in guiding our team to deliver outstanding service and maintain operational excellence.

Key Responsibilities:

  • Inspire and mentor Crew Members to adhere to operational protocols and ensure a superior guest experience.
  • Establish objectives, delegate responsibilities, and encourage team motivation.
  • Foster a collaborative team atmosphere and maintain open lines of communication with staff.
  • Adhere to safety, food safety, and sanitation regulations diligently.
  • Achieve sales targets and implement promotional strategies effectively.

Qualifications:

  • Must be at least 18 years old and possess a high school diploma or equivalent.
  • Exhibit strong communication and leadership capabilities.
  • Demonstrate a commitment to exceeding guest expectations.
  • Possess effective problem-solving and decision-making skills.
  • Build and nurture positive relationships with team members.

Dunkin' has been a leader in the coffee and baked goods industry since 1950, with a global presence of over 13,100 locations. We are dedicated to delivering exceptional customer service while maintaining our status as an industry frontrunner. Join us in this exciting opportunity.