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Client Engagement Coordinator

2 months ago

Van Buren, Arkansas, United States My HR Professionals Full time
Job Overview

Position Summary:

The Client Engagement Coordinator plays a vital role in maintaining communication with existing clients, ensuring they are well-informed about our diverse service offerings. This position involves the orchestration and implementation of various outreach initiatives aimed at enhancing client relations and maximizing engagement.

Key Responsibilities:

  • Maintain proactive communication with current clients to keep them updated on our service offerings.
  • Oversee the planning and execution of outreach campaigns, focusing on both existing and prospective clients to ensure meticulous attention to detail.
  • Facilitate and manage targeted outreach initiatives, generating opportunities for service demonstrations with the Business Development Team.
  • Data Analysis and Reporting:
    • Evaluate client engagement metrics and campaign effectiveness to uncover trends and opportunities for enhancement.
    • Produce regular analytical reports detailing outreach efforts and their influence on business growth.
  • Support various business development projects, including client communications through email, phone calls, and in-person interactions.
  • Prepare service proposals and necessary documentation as required.
  • Assist in the onboarding process for new client accounts.
  • Provide information and service estimates to potential clients.
  • Stay informed about new services and procedures by participating in training sessions and team meetings.
  • Adhere to established guidelines and protocols as outlined in the organizational Playbook.
  • Perform additional duties as assigned.

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