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Senior Sales Consultant

2 months ago

Des Moines, Iowa, United States LCS Full time
About LCS

LCS is a leading provider of senior living solutions, dedicated to enhancing the lives of seniors through our people, principles, and hospitality promises. We strive to create living experiences that make a positive difference in the lives of our residents, employees, and the communities we serve.

The Role

We are seeking a highly motivated and experienced Sales Specialist to join our team. As a Sales Specialist, you will play a critical role in supporting our communities to achieve overall move-in and occupancy goals. Your primary responsibility will be to coordinate the implementation of inside sales and referral-based networking strategies, working closely with our Corporate Senior Housing Marketing and Sales team, on-site Director of Sales & Marketing, and community operations staff.

Key Responsibilities
  • Work on location at communities, providing sales support and assisting with inquiries and prospect experiences to achieve sales goals.
  • Implement sales strategies as identified for each assignment, including input in the development of the marketing plan and budget recommendation.
  • Participate in the facilitation of prospecting activities or strategies, providing coaching support to enhance prospecting activities or actively engaging in prospecting activities.
  • Observe and engage where needed to ensure that sales management processes are effectively implemented, at the direction of the SHMS team member responsible for the project and the Executive Director.
  • Actively participate, mentor, and lead community teams in network and outreach activities, including resident and professional referral programs.
  • Support prospect and professional referral event strategies to drive attendance, engagement, referrals, and next steps in the decision-making process.
  • Work with community staff to ensure that each community is utilizing all the capabilities of the CRM system, SalesForce.
  • Analyze marketing and sales data, as well as help discover competitive market data when needed.
  • In conjunction with the community team, provide set-up and oversight of marketing and sales reporting for each community to ensure consistent reporting mechanisms.
  • Assure implementation and adherence, as well as support training of the approved LCS SalesFirst process, department best practices, and support systems for each location.
  • Participate in the recruitment and on-board of on-site sales staff associated with each assignment, including intensive oversight to ensure that their performance targets meet or exceed expectations.
  • Work with individuals who are not meeting sales goals and/or below volume or ratio expectations, providing additional personal coaching.
  • Work to gain sales personally and as part of the team during each assignment.
  • Provide input for sales incentive plans, as needed.
  • Support operations through close partnership and consistent communication with the assignment Executive Director and the assigned Director of Operations Management.
Requirements
  • A Bachelor's Degree
  • Three to five years of experience in Senior Housing with demonstrated sales success and trends in improvement in occupancy and obtaining set goals.
What We Offer

LCS is an industry leader, ranked number one in customer satisfaction among senior living communities. We offer a collaborative culture, competitive pay, great benefits, and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match, and paid parental leave. We also support our employee's individual community contributions and provide opportunities to get involved at our corporate locations and in our communities.

We are recognized as a national team for the Alzheimer's Association and consistently a top contributor to United Way. We also offer ongoing career development, onsite education opportunities, education assistance, and continuing education credits to keep our employees' knowledge of current industry changes relevant.

LCS creates living experiences that enhance the lives of seniors. You'll see this commitment in our people, who are talented, dedicated professionals who truly care about residents, conducting their work with integrity, honesty, and transparency according to the principles of LCS.

We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long-term growth, and creating lasting value for those living in, working for, and affiliated with the community.

Check us out on our website: https://www.lcsnet.com/

Travel Frequency: 76-100%

Job Level: C

Estimated Salary Range: $80,000 - $95,000

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES, IS REQUIRED

LCS IS AN EQUAL OPPORTUNITY EMPLOYER