Sales Coordinator Specialist
3 weeks ago
Responsibilities:
- Coordinates and processes sales orders from inception to completion.
- Reviews sales orders for accuracy, working with sales reps, sales managers and vendors on questions and corrections.
- Assists sales reps to solve internal and external discrepancies on order(s).
- Orders, tracks, and provides updates on equipment, attachments, batteries, and other material handling products specified on sales order via Purchase Orders.
- Creates work orders, partnering with the Service Team to prep equipment.
- Collaborates with all intercompany departments for customer account set up and status, secure equipment demos, verifying and coordinating delivery dates and/ or pick-ups.
- Maintains files of customer sales orders for research and audit to include gross profit.
- Provides details of special incentives and order summary letters.
- Maintains accurate reporting of equipment backlog.
- Conducts equipment and allied inventory as requested, correcting inaccuracies within ERP.
- Creates awareness of daily sales order issues.
- Tracks, calculates, and reports sales commissions.
- Generates memos, emails, and reports as needed.
- Responds to questions and requests for information in a timely, effective, and professional manner.
- Answers incoming calls / emails and assume other administrative duties when needed.
- Ensures deadlines are met, and work is completed accurately.
- Implements and monitor programs as instructed.
- Handles customer inquiries and escalate as needed.
- High School Diploma or equivalent required; some college preferred.
- 2 - 3 years' experience within sales, project, or warehouse coordinating, or buyer/planner role in a fast past, high-capacity role.
- Detail oriented with a focus on accuracy.
- Proficient in Microsoft Office software, ERPs, and CRMs.
- Proven ability to meet deadlines and prioritize work.
- Proficient written, verbal, organizational, problem solving, and analytical skills.
- Ability to handle multiple projects, items, tasks, and people within a short amount of time and communicate up and out.
- Managing large group of salespeople (15 – 20).
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