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Senior Sales Associate

2 months ago


Fountain Valley, California, United States Guitar Center Full time
About Guitar Center

We are a leading music retailer dedicated to providing an exceptional customer experience. Our team is passionate about music and committed to helping customers find the perfect gear to bring their sound to life.

Job Summary

We are seeking a highly motivated and experienced Senior Sales Associate to join our team. As a key member of our sales team, you will be responsible for creating a welcoming environment for customers, providing expert product knowledge, and driving sales revenue.

Key Responsibilities
  • Customer Engagement: Create a personalized shopping experience for customers, helping them find the perfect gear to meet their musical needs.
  • Sales and Revenue Generation: Achieve and exceed sales targets by upselling and cross-selling products to customers.
  • Product Knowledge: Maintain expert-level knowledge of our products, including guitars, amplifiers, and recording equipment.
  • Customer Relationship Building: Build strong relationships with customers and colleagues, providing exceptional customer service and support.
  • Merchandising and Store Maintenance: Maintain a visually appealing store environment, organizing displays and restocking shelves to ensure a seamless customer experience.
  • Store Support and Operations: Provide support to colleagues, including opening and closing the store as needed, and participating in store events and promotions.
Requirements
  • Passion for Music: A genuine passion for music and a solid understanding of various instruments and products.
  • Sales Success: A proven track record in sales, with a focus on exceeding targets and driving revenue growth.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers and colleagues.
  • Retail Resilience: The ability to thrive in a fast-paced retail environment, with a focus on providing exceptional customer service and support.
  • Ability to Influence: The ability to inspire and motivate colleagues to achieve their best, with a focus on driving sales revenue and growth.
  • Flexibility: The ability to work a variety of shifts, including evenings and weekends, as needed.
Why Guitar Center?

We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is passionate about music and committed to helping customers find the perfect gear to bring their sound to life. We offer a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and tuition reimbursement options.