Restaurant Operations Manager
2 days ago
Responsibilities:
- Manage the performance of front-of-house (FOH) and back-of-house (BOH) employees
- Ensure effective people-focused processes and systems
- Provide training to all employees using SmashConnect, LMS, and the 4-step method
- Reward and recognize employee performance that exceeds company standards
- Manage daily operational checklists, including safe and deposit logs, guest experience metrics, and FSC operational standards
Requirements:
- Previous Shift Leader experience
- 90-day completion of the train-the-trainer course
- Flexible to work nights, weekends, and holidays
- Ability to follow guidelines and procedures set by Smashburger, local, state, and federal regulations
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