Senior Operations Manager

1 week ago


Bronx, New York, United States IAHD Full time
About the Role

We are seeking a highly skilled and experienced Senior Operations Manager to join our team at IAHD in Bronx and Westchester County. As a key member of our management team, you will be responsible for overseeing a cluster of Residence Managers, Assistant Managers, and Shift Supervisors.

Responsibilities
  • Maintain a safe environment by inspecting the physical plant of each residence on a regular basis.
  • E nsure that residences are well staffed, starting with the hiring process, and maintain an appropriate schedule adhering to shift minimums.
  • Ensure staff are trained, and managers are provided with instruction and guidance to conduct their duties.
  • Lead investigations into reportable and non-reportable incidents in residences, submitting findings to QA.
  • Provide technical assistance to group home staff, collaborating with Operational and Clinical Directors (Adult, Residential, Clinical, Social and Family, Medical, Nursing, Nutrition).
  • Ensure houses under your charge adhere to governing regulations through regular record review.
  • Review individual and residence financial records quarterly at minimum, ensuring compliance with all regulatory requirements.
  • Manage payroll review of all staff assigned to your respective residences.
Requirements

To be successful in this role, you will need:

  • A Master's degree in a managerial or social science field, with three years of experience in a managerial or clinical capacity.
  • Bachelor's degree with seven years of experience in a clinical or managerial capacity in a setting supporting people with developmental disabilities.
  • High School diploma with fifteen years of experience in managerial or clinical capacity.

You will also require:

  • Thorough knowledge of OPWDD regulations.
  • Ability to write well, work independently, and learn quickly.
  • Excellent communication, computer skills, and ability to work under pressure.
  • Valid New York State Driver's license and willingness to travel as needed.
  • Confidentiality of staff and individuals' records.
What We Offer

As a Senior Operations Manager at IAHD, you can expect:

  • An estimated salary of $65,000 - $80,000 per year, depending on experience.
  • The opportunity to work in a fast-paced, dynamic environment.
  • Professional growth and development opportunities.
  • A supportive team environment.
Location

This role is based in Bronx and Westchester County, with occasional travel required. You must have a valid New York State Driver's license and be willing to travel as needed.



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