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Post Office Supervisor

2 months ago

Baltimore, Maryland, United States Goucher College Full time
Job Summary

We are seeking a highly organized and customer-focused individual to serve as our Post Office Supervisor. As a key member of our team, you will be responsible for ensuring the efficient and secure handling of mail and packages on our campus.

Key Responsibilities
  • Mail Handling and Distribution: Supervise the distribution of incoming and outgoing mail and packages to students, faculty, and staff, ensuring timely and accurate delivery.
  • Customer Service: Provide exceptional customer service to patrons, answering questions and resolving issues related to mail and package delivery.
  • Staff Supervision: Supervise and train student employees and staff members on mailroom operations, ensuring they are knowledgeable about federal postal regulations and procedures.
  • Financial Management: Maintain accurate records of postage expenditures, monitor postage accounts, and reconcile daily transactions.
  • Policy Development: Develop and implement policies and procedures to improve the quality and efficiency of mail services, ensuring compliance with federal regulations.
Requirements
  • Education: High School Diploma or Equivalency Certificate
  • Experience: 1 year of cash handling and customer service experience; preferred 3-5 years of related postal experience
  • Knowledge: Knowledge of federal United States Post Office regulations, mail handling, and operation of a Contract Station