Revenue Cycle Specialist

3 weeks ago


Garden City, Michigan, United States Northwell Health Full time
About This Opportunity

Northwell Health is a leading healthcare provider in the New York metropolitan area, dedicated to delivering exceptional patient care and improving health outcomes. We are currently seeking a Patient Financial Advocate to join our team and play a critical role in our patient financial services department.

Job Description

As a Patient Financial Advocate, you will be responsible for ensuring timely and accurate resolution of patient financial accounts, as well as providing exceptional customer service to patients and staff. Your primary responsibilities will include:

  • Interviewing patients to obtain necessary financial and insurance information.
  • Verifying patient insurance coverage and collecting additional insurance information.
  • Performing financial assessments of patients and referring potential Medicaid cases to the Medicaid Investigator.
  • Gathering documentation and assisting in the completion of the Financial Assistance Program (FAU) application process.
  • Assisting patients and/or families in resolving hospital bills and advising them of their payment responsibilities.
  • Establishing patients' pro-rated financial obligations and setting up payment arrangements/contracts.
  • Following up on scheduled payments via mail and telephone.
Requirements
  • High School Diploma or equivalent required.
  • 1-3 years of relevant experience in patient financial services or collections required.
What You'll Need to Succeed

To succeed in this role, you will need excellent communication and interpersonal skills, as well as a strong understanding of patient financial services and regulations. A background in medical billing, collections, or insurance is preferred but not required.

The estimated salary for this position is $55,000 - $70,000 per year, depending on location and experience. If you are a motivated and detail-oriented individual looking to make a difference in the lives of our patients, we encourage you to apply.



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