Digital Banking Customer Advocate

3 weeks ago


Dodge City, Kansas, United States Farm Credit Foundations Full time
About Us:

American AgCredit is a trusted leader in the agricultural finance industry, committed to providing innovative solutions and exceptional customer service to our clients. We strive to foster a culture of collaboration, innovation, and teamwork, where every employee has the opportunity to grow and succeed.

Job Description:

The Customer Support Representative will play a vital role in supporting our customers by resolving issues, answering questions, and providing personalized support. This position requires excellent communication and problem-solving skills, as well as the ability to work collaboratively with our customers and internal teams.

Responsibilities:
  • Provide top-notch customer service through various channels, including phone, email, and in-person interactions.
  • Work closely with our customers to resolve issues and answer questions.
  • Collaborate with internal teams to ensure seamless delivery of services.

Requirements:

To succeed in this role, you must have strong written and verbal communication skills, excellent problem-solving abilities, and a passion for delivering outstanding customer service. Experience working in a call center environment or providing customer support in a similar setting would be an asset. Additionally, you should be able to work independently and collaboratively as part of a team.

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