Multifamily Operations Specialist
2 weeks ago
We are seeking a highly skilled and detail-oriented Assistant Community Manager to join our team at Cortland. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day management of our multifamily apartment communities.
Key Responsibilities- Provide exceptional customer service to residents, responding to their needs and concerns in a timely and professional manner.
- Assist the Community Manager in overseeing the operations of the community, including budgeting, forecasting, and performance analysis.
- Develop and implement effective strategies to improve resident satisfaction, retention, and overall community performance.
- Collaborate with the maintenance team to ensure prompt and efficient resolution of maintenance requests and issues.
- Manage and maintain accurate and up-to-date records, reports, and documentation related to community operations.
- 2+ years of experience in multifamily property management or a related field.
- Excellent communication, problem-solving, and organizational skills.
- Ability to work independently and as part of a team.
- Strong analytical and technical skills, with proficiency in Microsoft Office and other software applications.
- High school diploma or equivalent required; bachelor's degree preferred.
Cortland is a leading provider of multifamily apartment communities, with a commitment to delivering exceptional resident experiences and unparalleled customer service. We are proud to offer a dynamic and supportive work environment, with opportunities for growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven professional looking to join a dynamic team, please submit your application today.
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