Front Desk Representative

3 days ago


Las Vegas Nevada, United States Canyon Ranch Full time
About Canyon Ranch

Canyon Ranch is a leading wellness lifestyle company that has been a trailblazer in the industry since its founding in 1979. With a strong commitment to integrative expertise, the company has helped millions of guests achieve their wellness goals through its destination resorts in Tucson, Arizona, Lenox, Massachusetts, and Woodside, California. In addition, Canyon Ranch operates North America's largest day spa at The Venetian hotel in Las Vegas, Nevada.

Job Summary

We are seeking a highly motivated and customer-focused Guest Relations Advisor to join our team. As a Guest Relations Advisor, you will play a key role in generating revenue and meeting sales goals by sharing information about our services and pairing them with the appropriate service enhancements. You will also be responsible for anticipating guests' needs, booking, altering, and recap services, and handling guest transactions accurately.

Key Responsibilities
  • Anticipate guests' needs and provide personalized service to ensure a seamless experience
  • Book, alter, and recap services to guests, including detailed notes regarding services
  • Accurately handle guest transactions, including cash handling, credit card charges, room charges, gift certificates, and comps
  • Develop and maintain satisfactory and effective relationships with all levels of management and staff members
  • Provide excellent customer service and resolve any issues or concerns in a professional and courteous manner
Requirements
  • High School diploma or equivalent
  • Experience with cash handling, computer knowledge, and minimum of one-year customer service experience
  • Prior hospitality and/or sales experience, preferably at a luxury level, is preferred
  • Excellent customer service and positive interpersonal skills, including ability to facilitate and mediate sensitive matters and/or confrontational situations
  • Good judgment and ability to maintain confidentiality
  • Strong organizational and computer skills, and attention to detail
Compensation

The rate of pay for this position is $15.00 per hour + incentive.



  • Las Vegas, United States Calling Cards Brand Full time

    Job Title: Front Desk Representative Job Summary: We are seeking a friendly organized and reliable Front Desk Representative to join our team. The successful candidate will be the first point of contact for our organization providing excellent customer service managing front desk operations and ensuring a positive experience for all visitors and callers....


  • Las Vegas, United States Wynn Resorts Full time

    The Guest Service Representative is responsible for all duties surrounding the Front Desk - Checking in/out guests - Monitoring front desk phone center - Revising in-house reservations - Cashiering functions - Resolving guest issues within limits of Front Desk, Representative, Tow, Retail, Hotel


  • Las Vegas, Nevada, United States Westin Las Vegas Full time

    Job SummaryThe Front Desk Representative is responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our valued guests at The Westin Las Vegas.Key Responsibilities:Guest Service: Provide attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at...


  • Las Vegas, Nevada, United States Daily Management Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Daily Management Inc. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless experience for all visitors.Key...


  • Las Vegas, United States Wynn Las Vegas Full time

    Job DescriptionJob DescriptionJob DescriptionThe Guest Service Representative is responsible for all duties surrounding the Front Desk • Checking in/out guests • Monitoring front desk phone center • Revising in-house reservations • Cashiering functions • Resolving guest issues within limits of authority • Coordinating guest wishes with concierge...


  • Las Vegas, United States Wynn Resorts Full time

    Company DescriptionJob Description The Guest Service Representative is responsible for all duties surrounding the Front Desk •Checking in/out guests •Monitoring front desk phone center •Revising in-house reservations •Cashiering functions •Resolving guest issues within limits of authority •Coordinating guest wishes with concierge •Adhering to...


  • Las Vegas, United States MGM Resorts International Full time

    The SHOW comes alive at MGM Resorts International! Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industr Front Desk, Representative, Retail, Hotel, Guest, Experience


  • Las Vegas, Nevada, United States Cannery Casino Hotel Full time

    Job Summary:We are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Cannery Casino Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Guest Services: Provide...


  • Las Vegas, United States Thechateaulakelaquinta Full time

    ** Position Description** **Front Desk Representative** Location **Club de Soleil** City/State **Las Vegas, NV** **Job Brief** As a Front Desk Agent, you are the first impression to our guests and will provide superior hospitality, customer service and a welcoming smile. **Club de Solil** offers the taste of a lavish European lifestyle in the middle of Las...


  • Las Vegas, Nevada, United States Boyd Gaming Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Boyd Gaming. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences, and maintaining a high level of customer satisfaction.Key...


  • Las Vegas, Nevada, United States Horseshoe LV Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Horseshoe LV. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a seamless experience for our valued customers.Key ResponsibilitiesProvide personalized concierge...


  • Las Vegas, United States Resorts World Las Vegas Full time

    Overview: Summary Statement: The Front Desk Representative assists with hotel guest registration and check-out. This role owns the guests experience for arrival and departure operations. Job Duties: Primary Job Duties: Includes but is not limited to: Assist with guest registration and own the guest experience for arrival and departure. Control and issue...


  • Las Vegas, United States Wynn Las Vegas Full time

    Job DescriptionJob DescriptionJob DescriptionThe Guest Service Representative is responsible for all duties surrounding the Front Desk • Checking in/out guests • Monitoring front desk phone center • Revising in-house reservations • Cashiering functions • Resolving guest issues within limits of authority • Coordinating guest wishes with concierge...


  • Las Vegas, United States Wynn Resorts Full time

    Company DescriptionJob Description The Guest Service Representative is responsible for all duties surrounding the Front Desk •Checking in/out guests •Monitoring front desk phone center •Revising in-house reservations •Cashiering functions •Resolving guest issues within limits of authority •Coordinating guest wishes with concierge •Adhering to...


  • Las Vegas, Nevada, United States Wynn Las Vegas Full time

    Job OverviewThe Guest Service Representative plays a pivotal role in ensuring a seamless and memorable experience for our esteemed guests at Wynn Las Vegas.Key ResponsibilitiesGuest Check-in/Check-out: Efficiently process guest arrivals and departures, ensuring a smooth and welcoming experience.Front Desk Operations: Monitor and manage the front desk phone...


  • Las Vegas, Nevada, United States Serenity Healthcare Full time

    Job SummarySerenity Healthcare is seeking a skilled and compassionate Healthcare Front Desk Representative to provide exceptional patient experience and support our clinical team.Key ResponsibilitiesCustomer Service: Greet patients, answer phone calls, and respond to emails in a professional and courteous manner.Scheduling: Manage patient appointments,...


  • Nevada, Missouri, United States Holiday Inn Express Nevada Full time

    Job SummaryAs a Front Desk Representative at Holiday Inn Express Nevada, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued customers. Your primary responsibilities will include:Key Responsibilities:Registering guests and handling check-ins and check-outs in a friendly and efficient manner.Providing...

  • Front Desk Clerk

    3 months ago


    Las Vegas, United States Marcus Hotels Full time

    ** Front Desk Clerk** **** **Position Purpose:** Provide efficient, courteous and quality service to guests according to company standards and procedures. * Performs front desk responsibilities to include greeting guests, performing guest transactions, answering the telephone, processing individual reservations, balancing credit card and cash transactions,...


  • Las Vegas, United States MGM Resorts International Full time

    THE JOB As a Front Desk Representative, you will welcome our guests, and by understanding their unique stories and needs, you will own the experience to create WOW moments and memories they will carry with them far beyond their stay with us. STARTING PAY RATE: $19 plus commission THE DAY-TO-DAY Welcome guests to the property and the MGM Resorts family by...


  • Las Vegas, Nevada, United States Hilton Grand Vacations Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Hilton Grand Vacations. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and owners, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesProvide exceptional customer...