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Banking Associate

1 month ago

Akron, Ohio, United States Triumph Financial Full time
Job Title: Teller (Part-time)

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Teller (Part-time). As a key member of our retail branch team, you will be responsible for providing exceptional customer service, processing financial transactions, and contributing to the development and retention of customer relationships.

Key Responsibilities:
  • Provide prompt and accurate financial transactions in accordance with the Bank's policies and procedures.
  • Contribute to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross-sell opportunities.
  • Profile new and existing customers, suggesting tailored products and services.
  • Assist with Stop Payments, Debit Card Orders, and other customer requests.
  • Take initiative to resolve customer issues and provide prompt feedback.
  • Help maintain customer goodwill and contribute to branch goals.
  • Professionally refer customers to various bank departments.
  • Safeguard customer information, adhere to regulations, and maintain security.
  • Process transactions while maintaining accurate records.
Requirements:

The ideal candidate should have a high school diploma or GED, be at least 18 years old, and preferably possess six to twelve months of bank teller experience. Additional desired qualities include customer service, sales, or cross-selling experience.

At Triumph Financial, we are a values-driven financial service company focused on creating value by helping our team members thrive, our customers succeed, and our communities prosper. We are committed to treating people fairly, handling conflict with grace, and speaking the truth with humility.