Floor Manager

5 days ago


Seneca, Missouri, United States Wegmans Food Markets Full time
Job Summary

We are seeking a highly motivated and organized individual to join our team as a Floor Manager. As a key leader, you will be responsible for managing store operations, leading a team of customer service employees, and providing exceptional customer service.

Key Responsibilities
  • Manage store operations, including coordinating and troubleshooting daily activities of customer service employees
  • Lead and develop a team of customer service focused team members, ensuring they have the tools and resources to be successful
  • Partner with department management to prioritize and delegate tasks, ensuring efficient Front End/customer checkout operations
  • Provide Incredible Customer Service to customers and employees alike, acting as a champion for our values and standards
  • React quickly to situations that arise, partnering with store leadership to problem solve operational challenges
Requirements
  • 1 or more years of work experience, preferably in customer service, or a college degree
  • Computer skills
  • Proven ability to multi-task and handle interruptions in a fast-paced environment
Preferred Qualifications
  • Experience leading a team
  • Ability to quickly learn and adapt to new situations and subject matters
What We Offer

We offer a comprehensive benefits package, including paid time off, higher premium pay rates for working Sundays or on recognized holidays, health care benefits, retirement plan, and more. We are proud to be a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards, and making a difference in the community.

At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. We offer competitive pay and a variety of benefits & perks, including premium pay for working on Sundays or holidays, industry-leading health care coverage and wellness programs, and paid time off to help you balance work and life.

We recognize each person has their own unique scheduling needs and offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.


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