Housing Choice Voucher Program Supervisor
6 days ago
This is an exempt management position responsible for the coordination and supervision of Housing Choice Voucher Program operations including admissions, continued occupancy, property inspections, landlord contract compliance and Intake portion of the housing Choice Voucher and related programs in a manner that provides accurate information, responsive customer service and complies with program requirements.
Key Responsibilities- Supervision and Management
- Supervise and direct assigned personnel to ensure compliance with HUD SEMAP criteria and SLHA policies and procedures.
- Implement agency policies and departmental procedures to ensure effective program operations.
- Program Operations
- Coordinate and supervise the intake portion of the Housing Choice Voucher Program.
- Ensure accurate calculation of annual adjusted income for each client.
- Ensure accurate calculation of tenant rent for each client.
- Ensure proper client selection from the waiting list.
- Maintain the Voucher utilization rate in accordance with high performance standards.
- Reporting and Compliance
- Prepare and submit reports to HUD, the SLHA Board of Commissioners, and the Executive Director.
- Monitor and review delinquent reports.
- Conduct monthly internal file audits to ensure compliance with established program requirements.
- Communication and Customer Service
- Communicate effectively with clients, staff, and stakeholders.
- Provide responsive customer service to clients and stakeholders.
- Education and Experience
- Bachelor's Degree in Business Administration or related field.
- Five (5) years prior related experience, including at least two (2) years in a supervisory capacity.
- Skills and Abilities
- Ability to oversee, direct, and monitor day-to-day operations of the assigned program area.
- Ability to examine monthly printouts to assure accuracy of HAP payments.
- Ability to communicate effectively both orally and in writing.
- Ability to use data processing systems, personal computers, and Microsoft Word and Excel software.
Your total compensation is more than the dollars you receive in your paycheck. In addition to a competitive salary, SLHA also offers:
- Medical Plans
- Dental Plan
- Vision Plan
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Flexible Spending Accounts for medical or dependent care
- Paid Time Off: Vacation, Sick, Personal, and Holidays
- 401a contribution equal to 12.7% of annual salary
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