Automotive Operations Manager

1 day ago


Sartell, Minnesota, United States Motor Works Auto (Sartell) Full time
About Motor Works Auto

Motor Works Auto is a reputable automobile company that provides top-notch services to its customers. With multiple locations throughout Minnesota, we offer a wide range of automotive services, including repairs and maintenance for all makes and models.

Job Summary

We are seeking an experienced Automotive General Manager to oversee our operations, manage our team, and provide exceptional customer service. As a key member of our management team, you will be responsible for maintaining our high standards of quality, efficiency, and customer satisfaction.

Key Responsibilities
  • Manage daily operations, including workflow, employee performance, and customer interactions
  • Develop and implement strategies to improve customer satisfaction, retention, and loyalty
  • Lead and motivate a team of automotive professionals to achieve exceptional results
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions
  • Collaborate with other departments to ensure seamless communication and coordination
Requirements
  • 5+ years of experience in automotive repair, preferably in fixed operations or service management
  • Experience with automotive repair estimation and repair order generation
  • Experience with KPI reporting (ticket averages, car counts, labor, and parts reporting)
  • Leadership skills, including mentoring and training others
  • Excellent communication and interpersonal skills
What We Offer

We offer a competitive compensation package, including a solid base pay, monthly bonus, and spiffs. We also provide excellent benefits, including 100% company-paid medical, dental, and vision insurance, a 401(k) with match, paid vacation, and a supportive work environment.



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