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Server/Waiter/Waitress - Fine Dining Expert
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Server/Waiter/Waitress to join our team at Jean-Georges Restaurant. As a Server/Waiter/Waitress, you will be responsible for providing exceptional table service to our guests, ensuring a memorable dining experience.
Key Responsibilities:
- Anticipate guests' needs and provide expert recommendations on menu options.
- Describe menu items in detail, highlighting their origin, taste, and preparation methods.
- Communicate guest orders to the kitchen, ensuring timely and accurate delivery.
- Expertly coordinate food timing between courses, ensuring a seamless dining experience.
- Check completed kitchen orders with the guest's original order, ensuring accuracy and quality.
- Anticipate guest needs, responding promptly and professionally to concerns and requests.
- Upsell menu items and promote special offers, increasing revenue and guest satisfaction.
- Process payments efficiently and accurately, maintaining a high level of customer satisfaction.
- Complete side work and tasks as assigned by management, maintaining a clean and organized workspace.
Requirements:
- Minimum of three (3) years of restaurant experience, with a focus on fine dining and high-volume service.
- A passion for food, wine, and service, with a strong sense of urgency and attention to detail.
- Strong organization and communication skills, with the ability to multitask and work effectively in a fast-paced environment.
- A desire for growth and development, with a commitment to delivering exceptional guest experiences.
- Basic math skills and a high level of accuracy when processing payments.
- A professional demeanor and polished appearance, with a focus on exceeding guest expectations.
Physical Requirements:
- Ability to perform essential job functions safely and successfully, consistent with the ADA, FMLA, and other federal, state, and local standards.
- Ability to lift and carry up to 25 pounds, stand for prolonged periods, and climb stairs regularly.
- Ability to physically maneuver through work areas, bend, lift, carry, reach, and extend arms and hands above shoulder height frequently.
Compensation:
The base pay range for this position is minimum wage, with a tip credit taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including prior employment history, job-related knowledge, qualifications, and skills.
Jean-Georges Restaurant is an Equal Opportunity Employer.