Server

3 days ago


New York, New York, United States Crosstown Diner Full time
Job Title: Server/Waiter/Waitress

Crosstown Diner is seeking a skilled Server or Waiter/Waitress to join our team. As a Server, you will be responsible for providing excellent customer service, taking orders, and delivering food and beverages to our guests.

Responsibilities:
  • Provide exceptional customer service, ensuring a positive dining experience for our guests.
  • Take accurate orders and deliver food and beverages in a timely manner.
  • Make menu recommendations and answer questions about our menu items.
  • Greet and escort customers to their tables.
  • Prepare tables by setting up linens, silverware, and glasses.
  • Inform customers about daily specials and offer menu recommendations.
  • Upsell additional products when appropriate.
  • Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
  • Communicate order details to the Kitchen Staff.
  • Serve food and drink orders.
  • Check dishes and kitchenware for cleanliness and presentation and report any problems.
  • Arrange table settings and maintain a tidy dining area.
  • Deliver checks and collect bill payments.
  • Carry dirty plates, glasses, and silverware to the kitchen for cleaning.
  • Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations.
  • Follow all relevant health department regulations.
  • Provide excellent customer service to guests.
  • Follow all food safety procedures.
  • Courteous, professional demeanor and a team player.
Requirements:
  • Proven work experience as a Server or Waiter/Waitress.
  • Hands-on experience with cash register and ordering information system.
  • Basic math skills.
  • Attentiveness and patience for customers.
  • Excellent presentation skills.
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
  • Active listening and effective communication skills.
  • Team spirit.
  • Flexibility to work in shifts.
  • High school diploma; food safety training is a plus.


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