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Customer Service Representative

2 months ago

Mandan, North Dakota, United States Walmart Full time

Job Overview

As a Front End Service Team Associate at Walmart, you will play a critical role in ensuring a positive customer experience. Your primary responsibilities will include:

  • Providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Processing returns, refunds, and financial transactions accurately and efficiently.
  • Working collaboratively with colleagues to maintain a clean and organized store environment.
  • Participating in visual merchandising and inventory management to ensure a visually appealing store display.

Benefits and Perks

At Walmart, we offer a comprehensive benefits package, including:

  • Competitive hourly pay and performance-based incentive awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
  • Live Better U, a Walmart-paid education benefit program for full-time and part-time associates.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to stand for long periods and lift up to 25 pounds.